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Privacy Policy


This privacy policy details how the Family Law WEB Guide deals with personal information it collects to ensure that it complies with the Privacy and Personal Information Protection Act 1998 (NSW) and the Privacy Act 1988 (Cth).

This Privacy Policy applies to all the publicly accessible pages on the Family Law WEB Guide site located at http://www.familylawwebguide.com.au and to all the publicly accessible pages listed in the search results web pages. The Family Law WEB Guide does not have any responsibility for the privacy policies or practices of third party sites linked to this site.

Users of the Family Law WEB Guide site are entitled to expect that any information as a result of that use will be treated within the terms of the Personal Information Protection Act 1988.

What information do we collect?
When you look at the pages on the Family Law WEB Guide site, our computers automatically record information that identifies, for each page accessed:
  • the IP (Internet Protocol) address of the machine which has accessed it
  • your top-level domain name (for example .com, .gov, .au, .uk etc.)
  • the address of your server
  • the date and time of your visit to the site
  • the pages accessed and documents downloaded
  • the previous site visited
  • the type of browser and operating system you have used
How do we use the information collected?
The information collected during each visit is aggregated with similar logged information and analised in reports in order for the Family Law WEB Guide to identify patterns of usage of the site. This will assist us in improving the site and the services offered on it.

The Family Law WEB Guide will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the Privacy and Personal Information Protection Act 1988.

What exceptions are there to this rule?
The Family Law WEB Guide will collect, use and disclose more extensive information than stated above in the following circumstances:
  • unauthorised attempts to access files which are not published pages
  • unauthorised tampering or interference with files published on the Family Law WEB Guide site
  • unauthorised attempts to index the contents of the Family Law WEB Guide site by other sites
  • attempts to intercept messages of other users of the site
  • communications which are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed
  • attempts to otherwise compromise the security of the web server, breach the laws of the Commonwealth of Australia, or interfere with the enjoyment of the Family Law WEB Guide site by other users
The Family Law WEB Guide reserves the right to make disclosures to relevant authorities where the use of the site raises a suspicion that an offence is being, or has been, committed.

In the event of an investigation, the Family Law WEB Guide will provide access to data to any law enforcement agency that may exercise a warrant to inspect our logs.

Is the information stored securely?
Yes. Information collected is stored in an appropriately secure format and held by the Family Law WEB Guide for archival purposes. When the information is no longer required for the purposes for which it was collected it is deleted.

What will we do with information provided in Feedback?
The Family Law WEB Guide provides feedback facilities on the site to allow users to provide input into the future development of the site and to comment on the provision of service by the Office.

The provision of personal details on feedback is optional.

Users may provide personal details for the purpose of receiving a reply to their feedback. This information will only be used for the purpose for which it was provided. We will not add your email address or name to any mailing list.

Will this policy be updated over time?
Due to the developing nature of privacy principles for online communication, this policy may be modified or expanded in light of new developments or issues that may arise from time to time. The amended policy will be posted to this site and will operate from the time it is posted.

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